{"id":39958,"date":"2025-02-24T13:27:00","date_gmt":"2025-02-24T21:27:00","guid":{"rendered":"https:\/\/efaxunifiedstg.wpengine.com\/?p=39958"},"modified":"2025-08-14T05:27:49","modified_gmt":"2025-08-14T12:27:49","slug":"cios-agree-its-time-to-overcome-healthcares-reliance-on-paper-data-exchange","status":"publish","type":"post","link":"https:\/\/www.efax.com\/blog\/cios-agree-its-time-to-overcome-healthcares-reliance-on-paper-data-exchange","title":{"rendered":"CIOs Agree: It\u2019s Time to Overcome Healthcare\u2019s Reliance on Paper Data Exchange"},"content":{"rendered":"\n<p>It\u2019s 2025, yet 46% of healthcare facilities still rely on paper fax machines, rather than digital fax solutions, to send information to other providers in the absence of an EHR or other advanced technologies, a recent survey of healthcare CIOs found.&nbsp;<\/p>\n\n\n\n<p>It\u2019s one of the main reasons data exchange between facilities can take one to five days, on average\u2014and it has detrimental consequences for patient care.<\/p>\n\n\n\n<p>Healthcare providers consistently face breakdowns in communication and care coordination with small and under-resourced facilities due to gaps in information sharing technologies, according to a survey commissioned by Consensus Cloud Solutions and conducted by the College of Healthcare Information Management Executives (CHIME) this past fall. These gaps include lack of access to an EHR or the latest interoperability technology.<\/p>\n\n\n\n<p><strong>When this happens, our survey found that<\/strong> <strong>care coordination and care quality suffers<\/strong>. Four top challenges cited by healthcare CIOs include (in rank order):<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Breakdowns in care coordination<\/li>\n\n\n\n<li>Difficulties making referrals or following up with referrals<\/li>\n\n\n\n<li>Challenges in finding patient information<\/li>\n\n\n\n<li>Difficulty determining who to send information to and how<\/li>\n<\/ol>\n\n\n\n<p><strong>Breakdowns in information sharing also put health equity at risk, according to survey respondents<\/strong>. More than half of IT leaders (54%) say challenges around exchanging patient data with small or post-acute facilities have had some impact on health equity. Nearly 42% say the impact has been significant.<\/p>\n\n\n\n<p><strong>Providers recognize the problem, but they struggle to find a solution<\/strong>. Just 30% of larger providers are working one-on-one with smaller providers to address this challenge, the survey found. Nearly 60% say it\u2019s a problem they\u2019re not equipped to solve.<\/p>\n\n\n\n<p><strong>Leaders believe AI could hold the answer to improved information sharing<\/strong>. Nearly 46% believe in the potential of artificial intelligence (AI) to ease communication with small and post-acute providers, and about 1 out of 3 are exploring the use of AI&nbsp;to address this challenge. One largely unexplored opportunity: the use of translation technology that can turn unstructured information like a faxed document into structured data to make information exchange faster and more secure. While this approach is currently used by just 13% of respondents, it\u2019s a practical tool that is driving return on investment for first-movers in this space.<\/p>\n\n\n\n<p>Find out more in Consensus\u2019 latest ebook, \u201cOvercoming Healthcare\u2019s Digital Divide with Digital Fax: It\u2019s Time to Ensure Small Facilities Aren\u2019t Left Behind.\u201d<\/p>\n\n\n\n<p><a href=\"https:\/\/resources.efax.com\/hub\/overcoming-healthcares-digital-divide-with-digital-fax-its-time-to-ensure-small-facilities-arent-left-behind\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Download a copy<\/strong><\/a><strong> to find a better path forward information exchange\u2014and why it\u2019s time to ditch paper fax for digital.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s 2025, yet 46% of healthcare facilities still rely on paper fax machines, rather than digital fax solutions, to send information to other providers in the absence of an EHR or other advanced technologies, a recent survey of healthcare CIOs found.&nbsp; It\u2019s one of the main reasons data exchange between facilities can take one to&#8230;<\/p>\n","protected":false},"author":35,"featured_media":39959,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[404],"tags":[],"class_list":["post-39958","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-thought-leadership"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Overcoming Healthcare\u2019s Digital Divide: Digital Fax &amp; AI for Faster, Secure Data Exchange<\/title>\n<meta name=\"description\" content=\"Nearly half of healthcare facilities still rely on paper fax, causing delays and care breakdowns. 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